Contact

Store Hours & Location

Store Hours:
Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST

Store Location:
Building #325

Store Hours:
Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST

Store Location:
YCC Building #570

Store Hours: Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST Store Location: Building #406

Store Hours:
Monday to Saturday: 0900 to 1800 (09:00 am – 6:00 pm) JST

Store Location:
Building #412

Store Hours:
Monday to Friday: 0900 to 1800 (09:00 am – 6:00 pm) JST

Store Location:
Employees’ Welfare Association (EWA)

Phone:
03-3224-6787 (EWA)

E-mail:
ewa_account@atccmail.com

Customer Service

Customer and Billing Service hours:

Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST


Technical Support hours:
Monday to Friday: 0900 to 2000 (09:00 am – 8:00 pm) JST

Saturday and Sunday: 0900 to 1800 (9:00 am – 6:00 pm) JST

Emergency Service as required

Phone:
1-415-692-8300 (US Number)
03-6868-2300 (Japanese Number)
03-6868-2211 (OffBase Access to call ATCC Numbers)

Store E-mail:
ATCCStore@alliedtelesis.com

Support E-mail:
helpdesk@atccmail.com

Important Support Information

ATCC Auto Attendant:
413 or 1-415-692-8299

Voice Mail:
400 or 1-415-692-8301

Emergency Services:
911

Submit A Trouble Ticket